Access to the domain administration options

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  manueldelcourt · Member · May 5, 2013 at 2:38 pm

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  Hi,

  I’ve registered my domain through WordPress.com and now I want it to point to a website hosted elsewhere by updating the nameserver, but I have no access to the domain administration control panel described here http://en.support.wordpress.com/domains/domain-management/#update-name-servers

  How can I do this ?

  Thanks

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · May 5, 2013 at 2:41 pm

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  You must be logged in under the exact same username account that registered the blog, who is the Admin of the blog and who purchased the upgrade for the blog.

  Clicking this link should display all your blogs registered under the same username, including the hidden ones: https://dashboard.wordpress.com/wp-admin/index.php?page=my-blogs&show=hidden

  If you do not see the blog here http://en.support.wordpress.com/my-blogs/ then
  follow this guide > http://en.support.wordpress.com/my-blogs/#my-blogs-dashboard-visibility

  If you have lost your log-in information you can visit https://en.wordpress.com/wp-login.php?action=lostpassword
  If required click the “Need More Help” link and complete the form for account recovery.

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  manueldelcourt · Member · May 5, 2013 at 2:50 pm

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  Thanks very much but I am logged as admin and I don’t hve acess to thes e options :(

  I don’t understand why

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  timethief · Member · May 6, 2013 at 2:51 am

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  I’ll tag this thread for Staff assistance. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

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  jonathansadowski · Member · May 6, 2013 at 5:02 pm

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  Please make sure that you are logged in as the user who purchased the domain upgrade. If you do not remember which user purchased the domain upgrade, please look for the email address to which we sent your receipt and then attempt to log in to that account.

  If you have lost your log-in information you can visit https://en.wordpress.com/wp-login.php?action=lostpassword
  If required click the “Need More Help” link and complete the form for account recovery.