Access to the possible widget

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  mutinelle · Member · May 11, 2015 at 4:20 pm

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  Hello,
  Since two weeks I can no longer access the widget to change where reorganize. I tried on different browser and nothing works. I’m usually on mozilla firefox. I also tried another internet connection and another computer, always impossible. I also tried deleting cookies.
  Thank you in advance for your help.
  Have a good day!
  Muti.

  The blog I need help with is: (visible only to logged in users)

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  alexjgustafson · Member · May 11, 2015 at 4:42 pm

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  Hi there,

  Tried accessing both your Customizer and your /wp-admin/ Widgets settings. Both times it was very slow to load, and after several minutes had an error that looked like this:

  

  I’ve reported the issue to our developers since I’m not seeing this behavior on other sites. Can you please confirm you’re seeing the same error?

  -Alex G.

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  mutinelle · Member · May 11, 2015 at 5:12 pm

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  Yes, I see exactly the same error message.
  Thank you for your help.

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  alexjgustafson · Member · May 12, 2015 at 12:43 pm

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  Hi Muti,

  Our developers made some changes in how the widgets page loads and it opens up correctly now. :)

  -Alex G.

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  mutinelle · Member · May 12, 2015 at 4:07 pm

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  Hello !

  Yes ! Thank you very much !