access to update website

• 

  hsgcpets · Member · Oct 4, 2022 at 7:47 pm

  • Copy link
  • Add topic to favorites

  Chat with us

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

• 

  staff-totoro · Staff · Oct 4, 2022 at 10:46 pm

  • Copy link

  Hi there,

  We can’t help directly because we don’t host your site hsgcpets.org on our WordPress.com managed hosting. As a result, we can’t take a closer look at your site.

  Instead your host (GoDaddy) uses the open-source variant of the WordPress platform (sometimes called “WordPress.org”) which functions differently than what we offer here on WordPress.com.

  The good news is that help is available here at the open-source WordPress forums: https://wordpress.org/support/forum/how-to-and-troubleshooting/

  The folks in that forum are more familiar with these kinds of issues and are in the best position to help. Thanks!