access to website

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  kenhickson5 · Member · Jun 29, 2016 at 2:34 am

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  For another website of mine – http://www.sustain-ability-showcase.com – I am getting this message:
  Your PHP installation appears to be missing the MySQL extension which is required by WordPress.
  What does this mean and why cannot I – or anyone else – access this website?

  The blog I need help with is: (visible only to logged in users)

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  gugaalveswp · Member · Jun 29, 2016 at 4:18 am

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  You’ve reached support for the free sites hosted at WordPress.com. Your site at sustain-ability-showcase.com is hosted by SYRA.NET.AU using the free WordPress software available here:

  http://wordpress.org.

  Because your site is self-hosted with a different provider, support staff at WordPress.com do not have access to your site’s files or the ability to provide support for your current issue.

  You can find support for your self-hosted WordPress site here:

  http://wordpress.org/support/

  http://codex.wordpress.org/

  If you need professional help for your self-hosted WordPress site, please check out these sites:

  http://werkpress.com/
  http://jobs.wordpress.net/
  http://wpcurve.com/

  You may also wish to contact your host’s support team for more assistance.