access to website
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I am trying to make changes to corinnechateau.com, and am not able to log in using either the hgprotect access or the wordpress log-in. The username is matt. This is separate from my own website, which is bryanhickey.com
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Hi there,
Your site is not hosted by us (WordPress.com). It is using the open source WordPress.org software and it is hosted by XYZ Servers. Therefore, you need to contact them regarding your login issue.
You can also try and reset your site’s password by following this guide:
https://codex.wordpress.org/Resetting_Your_Password
We’re only able to provide support for WordPress websites that are hosted by us. For help with your site you need to ask over at the WordPress.org forums:
https://wordpress.org/support/forums/
If you want to know more about the differences between WordPress.com and the open source WordPress.org software you can read this article:
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