Access to website dashboard

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  tombrysonauthor · Member · Aug 3, 2022 at 9:08 am

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  I can’t access my website dashboard to make new posts. I get a message that I do not have any WordPress sites yet I have had one form years. http://www.tombrysonwriter.wordpress.com. Help!

  WP.com: Yes
  Correct account: Unknown

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  staartmees · Member · Aug 3, 2022 at 10:00 am

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  That site is connected to another account of yours tombrysonwriter, https://wordpress.com/forums/users/tombrysonwriter/.
  Log out from current tombrysonauthor and log in again as tombrysonwriter.

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  staff-ozmodiar · Staff · Aug 3, 2022 at 2:38 pm

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  Howdy,

  The issue is that the WordPress.com user account you are posting from is not the owner or admin of the site you are trying to access. This typically happens when you’ve ended up with a second WordPress.com user account and that second account is the one that owns the site. You’ll need to log into THAT user account in order to make any changes.

  If you do not have access to that second account, here are a few options:

  Account recovery overview – https://wordpress.com/support/account-recovery/
  Lost password tool – https://wordpress.com/wp-login.php?action=lostpassword
  Account recovery form – https://wordpress.com/wp-login.php?action=recovery

  Let us know if anything is unclear or you have any further questions.