access wordpress

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  bonnieedwards1 · Member · Apr 8, 2022 at 6:37 pm

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  I have had access to wordpress to manage my website but now I am receiving a message that I don’t have a wordpress site

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  staff-blorbo · Staff · Apr 8, 2022 at 11:14 pm

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  What is the URL of the site you’re trying to access?

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  bonnieedwards1 · Member · Apr 9, 2022 at 12:14 am

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  bonnieedwardstherapy.com

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  supernovia · Staff · Apr 9, 2022 at 6:18 pm

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  Hi! Okay, that site isn’t hosted here with us, which would explain the message you’re seeing. But we can point you in the right direction:

  Are you using bonnieedwardstherapy.com/wp-admin to log in?

  If that isn’t working, your host may be able to help you make backups and use one of these recovery options:
  https://wordpress.org/support/article/resetting-your-password/

  Then, if you need more help, head to the forums for self-hosted sites at https://wordpress.org/support , since these forums are for the free sites hosted here at WordPress.com. Here’s the difference between our services and your installation of WordPress with another host:
  https://get.wp.com