Accessibility – 2 factor authentication

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  evolutionarymystic · Member · Jul 10, 2017 at 1:40 pm

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  I have problem accessing to my blog site. ..cannot receive the sms code.
  I just want to revert to previous method..and removing the 2 factor authentication.

  The blog I need help with is: (visible only to logged in users)

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  christineoakfield · Member · Jul 11, 2017 at 5:48 pm

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  Hi, @evolutionarymystic,

  Good news! There are instructions on this in the support documentation…

  Disabling Two Step Authentication

  We don’t recommend disabling Two Step Authentication, as it’s much less secure, even if you believe your password is very strong. But if you insist, you can disable the feature by going to your Two-Step Authentication page.

  Click here to read the full instructions on Disabling Two Step Authentication.

  Let me know if this helps.

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  kokkieh · Staff · Jul 12, 2017 at 7:23 am

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  Hi there,

  If you’re able to post here you are already logged in. What exactly are you trying to do?

  If you’re not receiving the 2FA codes, please use one of your backup codes to disable 2FA, and then try re-enabling. I’d also recommend using an authenticator app rather than SMS as they are more reliable.