Accessibility issues?

• 

  leahseabury · Member · Jun 25, 2013 at 2:58 pm

  • Copy link
  • Add topic to favorites

  Contact form is not visible to assistive Technologies such as screen readers. My husband is sighted, and he says it is there. I am blind and I use a program called JAWS, and JAWS does not see it anywhere!

  The blog I need help with is: (visible only to logged in users)

• 

  timethief · Member · Jun 25, 2013 at 3:01 pm

  • Copy link

  I’ll tag this thread for Staff assistance. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

• 

  leahseabury · Member · Jun 25, 2013 at 10:54 pm

  • Copy link

  what do I need to click on for subscribing?

• 

  jackiedana · Member · Jun 26, 2013 at 9:23 pm

  • Copy link

  Hi leahseabury,

  When you say the contact form is not visible, do you mean the process to create the form, or an existing form that a user is trying to fill out?

  If you can be more descriptive of where JAWS is stumbling, and if you have any suggestions for how we could make it more accessible, I’d be more than happy to pass your input along to our developers.

• 

  leahseabury · Member · Jun 26, 2013 at 11:03 pm

  • Copy link

  I could create the form okay okay after I turn on Iframes. The issue is that I cannot use a screen reader to fill out the form at all. I do not know if there is an html code or something. The best thing I can compare it to is this box that we type in right now. This box JAWS sees, so I can type, but the Contact form is not visible to me at all. There is no link, button, or field that it sees. I am not sure if this has answered the question.

• 

  jackiedana · Member · Jun 27, 2013 at 3:59 pm

  • Copy link

  Thanks leahseabury. I’ll let our folks know.

• 

  leahseabury · Member · Jun 27, 2013 at 4:08 pm

  • Copy link

  Thank you for your help!

• 

  jackiedana · Member · Jun 27, 2013 at 5:01 pm

  • Copy link

  Hi again,

  I’ve done some preliminary testing and it looks like our contact forms have proper labels and are showing up in screen readers, generally speaking. Can you send me the link to a page with a contact form that is not appearing correctly, so I can test for that?

• 

  leahseabury · Member · Jun 27, 2013 at 7:34 pm

  • Copy link

  The contact form is not showing on this page.

  Contact Leading Through The Dark

• 

  jackiedana · Member · Jun 27, 2013 at 8:04 pm

  • Copy link

  Hi there,

  There currently is no contact form on that page.

  To learn how to set up a contact form, please refer to the following documentation:
  http://en.support.wordpress.com/contact-form/

• 

  leahseabury · Member · Jun 30, 2013 at 8:41 pm

  • Copy link

  If you are blind and want to add a contact form to your blog, do not use Internet explorer even with Iframes enabled it failed. I had a wild hair and I tried adding contact form with fire fox, and it worked as well as Screen Readers can read it!