Accessing a transferred domain

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  wendyg0bd48af1a3 · Member · Apr 2, 2019 at 1:56 pm

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  I transferred a domain from SquareSpace to WordPress (already have 2 other sites on WordPress), but am having trouble accessing the Admin/Login page for the transfer. Help!

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  fstat · Staff · Apr 3, 2019 at 1:31 pm

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  Hi there,

  What’s the domain name so we can have a look and further assist you?

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  wendygarfinkle · Member · Apr 3, 2019 at 1:41 pm

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  The site/domain I transferred (from SquareSpace) is http://www.emerypressbooks.com

  Thanks! :-)

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  supernovia · Staff · Apr 3, 2019 at 10:41 pm

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  As long as you’re logged in as wendygarfinkle and not wendyg0bd48af1a3, you should be able to access it.

  Are you having any trouble still?

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  wendygarfinkle · Member · Apr 4, 2019 at 11:54 am

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  Yes, still having trouble. When I attempt to access emerypressbooks.com, it defaults to my main domain (wendycgarfinkle.com). Same when I attempt emerypressbooks.com/wp-admin.

  I followed the instructions for transferring a domain/site, but maybe I set it up/linked it wrong when I transferred it from SS to WP? I don’t know how to fix this, and I NEED that website.

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  fstat · Staff · Apr 4, 2019 at 2:36 pm

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  I see that my colleague already helped you with that via live chat. If you need more help please start a new chat.

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  wendygarfinkle · Member · Apr 4, 2019 at 2:46 pm

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  Yes, your colleague was able to help me fix the issue. :-) Thanks for your help!