Accessing Account

  • Unknown's avatar
    hannahburne · Member ·

    Hi there I’m trying to login to my account, but it’s pulling up the incorrect wordpress site. I must have used the same email for both accounts somehow. I’m trying to get into my account with the domain simplyrealhannahb.com

  • staff-totoro · Staff ·

    Hi there,

    I do not see any sites under your WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/sites.

    Is it possible you created your site under a different login?  I do see simplyrealhannahb.com as listed in our system but it is under a different login than the account you are using now (@hannahburne) to contact us here.

    With this in mind, please fill out this form here to the best of your ability: https://wordpress.com/wp-login.php?action=recovery

    This will send all the info you have to our account recovery team, and from there they will contact you directly to assist you in regaining access to the account that owns simplyrealhannahb.com.

    Thanks!

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