Accessing Admin Portal
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Hello –
I’m the board president for our HOA and the person who created this site for our community is no longer around and accessible. We are trying to get access to updates, but are unsuccessful. How can we go about regaining control of our community site?
Site: http://krmcondos.org/.
WP.com: Unknown
Jetpack: Unknown
Correct account: Unknown -
Are you using wordpress.com or wordpress.org?
Wordpress.com already comes with hosting, while wordpress.org requires you to have a third party hosting provider. If you are using wordpress.org, this forum is only for wordpress.com questions. To receive assistance with wordpress.org, you may check out the wordpress.org help forums to receive assistance with your concern.
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Hi there,
You are using the open-source WordPress software (from WordPress.org) rather than WordPress.com.
Since your site isn’t hosted here, we do not have access to your account. To read about the difference, please visit our support page:
https://wordpress.com/support/com-vs-org/
For help, you can visit https://wordpress.org/support/forums/
You might also contact your web host.
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