accessing an old account

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  zoejkim · Member · Mar 4, 2024 at 1:36 am

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  i’m trying to access my other wordpress account that i had under an old email address (email visible only to moderators and staff)

  Self-declared URL: zoekim
  Jetpack: Unknown
  WP.com: Unknown

  The blog I need help with is: (visible only to logged in users)

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  helper-heroponriki · Member · Mar 5, 2024 at 2:04 pm

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  Hello there!

  Thank you for reaching out. If you’ve lost your login details, and the email address or username you’ve provided isn’t recognized, and you’ve been unable to reset your password (https://wordpress.com/support/account-recovery/#reset-your-password), there’s still hope to regain access to your account.

  Simply send an email to passwordhelp@wordpress.com, explaining your situation, and we’ll do our best to assist you.

  I hope this explanation clears things up for you! If you have any further questions or concerns, feel free to let us know.