Accessing Blog
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Hey WordPress! So I’m emailing you from my current WordPress site. However, I had another site under a different email that for some reason I can no longer access. The site is entitled ‘lovemeproject’ and the site url is ‘lovemeproject.wordpress.com’. It states that my password is incorrect (which is totally possible, I have a few different passwords I switch between) but for some reason I cannot seem to access changed it through email. I have a couple different emails but when I tell WordPress to send me a new password, the login information doesn’t get shot to any of my usual address. I’m not sure if I’m using a long forgotten email (I have logged into the blog for maybe the better part of a year) or what’s going on, but I do have some concern that my information was in some way changed or hacked my a third party (which is probably neurotic, but still). I’d like to be able to get into the account, especially because the blog is still live. Please let me know what I can do to resolve this. Thanks!
The blog I need help with is: (visible only to logged in users)
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Have you tried using the account recovery process to recover the password to your WordPress.com account associated with lovemeproject.wordpress.com?
I am afraid nothing much can be done if you cannot produce proof of ownership.
I am also tagging the post with “modlook” for the WordPress.com staff’s attention.
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Hi there,
Let’s start at the beginning point for all support questions which is:- the exact URL of the wordpress.com hosted site referred to;
- and the username account that registered it under their associated email address.
Are you referring to this site? https://lovemeproject.wordpress.com/?
It appears to have been registered under this username account https://en.forums.wordpress.com/profile/lovemeprojectEvery WordPress.COM blog has a sole owner. It is the person with the WordPress.COM username account who registered the blog under that username account and a single associated email address, and who is the original Admin of the blogs registered under that username account.
You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard. The Admin login link to the dashboard for every blog hosted by wordpress.COM is:
http://NAME_OF_BLOG.wordpress.com/wp-admin/
* You will have to replace “name_of_blog” with the actual blog’s name in that URL.
After the blog’s owner logs in clicking this link should display all blogs registered under the same username account, including the hidden ones: https://dashboard.wordpress.com/wp-admin/index.php?page=my-blogs&show=hidden
If the blog’s owner does not see the blog here http://en.support.wordpress.com/my-blogs/ then they need to follow this guide > http://en.support.wordpress.com/my-blogs/#my-blogs-dashboard-visibility
If the log-in information is lost they need to visit https://en.wordpress.com/wp-login.php?action=lostpassword
If you do not have the required access you need to contact the person who registered the account and site under it and have them transfer the sites to your username account by using this process. http://en.support.wordpress.com/moving-a-blog/#transferring-your-blog-to-another-user-or-account
If you check each and every possible email address and account and are not successful gaining access to the blog(s) then you must complete the form for account recovery at this link https://en.wordpress.com/wp-login.php?action=recovery and submit it to the Account Recovery Staff, and provide proof ownership, so they can contact you by email ie. not on these public support forums, which are available to everyone with internet access.
Support Staff cannot breach the privacy policy and provide the log-in information. You have to provide proof ownership to Account Recovery Staff to gain access https://en.support.wordpress.com/account-recovery/
If you cannot provide proof ownership to Account Recovery Staff, so they can contact you by email ie. not on these public support forums, which are available to everyone with internet access, then you have reached a dead end.
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If you are not logged in under the correct WordPress.COM username account then clear your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache and cookies https://en.support.wordpress.com/browser-issues/#clearing-wordpress-com-cookies prior to logging into another account
You can update your email address here https://wordpress.com/me at any time.
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