Accessing business account

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  demjewishoutreachpa · Member · Oct 4, 2016 at 5:34 pm

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  I purchased a Business account back on August 30, 2016. I used Google to register the domain name, http://www.djop.org. However, I can no longer access the account to edit it, add blog posts, etc. Can you help me?

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Oct 4, 2016 at 5:36 pm

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  You must be logged in under the exact same username that registered the site to be able to access the site. The Admin login link to the dashboard for every blog hosted by wordpress.COM is:

  http://NAME_OF_BLOG.wordpress.com/wp-admin/

  Replace NAME_OF_BLOG in that URL with the actual name of your blog.

  If you are not logged in under that account then clear your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache and cookies https://en.support.wordpress.com/browser-issues/#clearing-wordpress-com-cookies and then login correctly under the relevant username account.

  If the login information has been lost go to
  https://en.support.wordpress.com/passwords/
  https://en.support.wordpress.com/passwords/#lost-password

  If required use the account recovery form
  https://en.support.wordpress.com/account-recovery/

  Recover Your Account

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  demjewishoutreachpa · Member · Oct 4, 2016 at 5:42 pm

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  Thanks for the quick response. I’ll give it a try.

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  timethief · Member · Oct 4, 2016 at 5:42 pm

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  You’re welcome.

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  democraticjewishoutreachpa · Member · Oct 4, 2016 at 8:29 pm

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  Just want to let you know that your solution worked and the problem has been resolved. Thank you!

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  timethief · Member · Oct 4, 2016 at 8:33 pm

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  Thanks for letting us know and best wishes.