Accessing my account

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  darrellwgunter · Member · Jul 2, 2018 at 7:19 pm

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  I am having problems accessing my account. I have tried to change my password, but I do not receive the email with instructions.

  The blog I need help with is: (visible only to logged in users)

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  themagicrobot · Member · Jul 2, 2018 at 7:26 pm

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  You’re logged in to an old WordPress.com account and the site linked to it hasn’t been updated for 5 years. If you need to be logged in to a different account perhaps you could reveal the site address then volunteers or staff can check where the site is hosted and perhaps provide further advice.

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  darrellwgunter · Member · Jul 2, 2018 at 7:32 pm

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  Is there someone that I can call to speak to directly. The website that I need to update and access is guntermediagroup.com.

  thank you for your insight and acceptance.

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  themagicrobot · Member · Jul 2, 2018 at 7:48 pm

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  That site isn’t hosted here at WordPress.com so support docs or password resets won’t apply.

  Domain Name: GUNTERMEDIAGROUP.COM
  Registrar: Network Solutions, LLC.
  Name Server: NS1.MEDIATEMPLE.NET
  Name Server: NS2.MEDIATEMPLE.NET

  You’ll need to ask for advice from your host or if the site is using the WordPress.org software then: https://wordpress.org/support/

  WordPress.com vs. WordPress.org

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  shanen0 · Member · Jul 2, 2018 at 7:56 pm

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  Sounds rather similar to my problem. I first investigated WordPress a couple of years ago and created a little test blog. I don’t know why I decided not to continue working with it at that time, but it was still around. That’s epistablog.wordpress.com

  Recently I decided to try WordPress for supporting a small technical writing class I’ll be teaching next semester, so I set up a new blog, tsosp.wordpress.com and started working there.

  I thought the two accounts were separated because they use different email addresses. Now it appears that the new account has been locked away and the old account has been switched to the email address of the new account.

  In conjunction with various other problems and unanswered questions, I am approaching the point of undeciding, or rather deciding to use some other system than WordPress. Many nice ideas on WordPress, but the implementation is flawed and the support system appears to be fatally flawed.

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  darrellwgunter · Member · Jul 2, 2018 at 9:07 pm

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  Yes my website is hosted on Media Temple. but I have always done my edits to the website on Word press.