Accessing my domain but unable to get into account

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  jessicacestrada5132e351af · Member · Oct 19, 2020 at 5:45 am

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  Hi WordPress! I originally created a domain on your site, possibly back in 2017. I moved the domain to Squarespace that year and am now in the process of moving it to a new site, Pixieset. I am having trouble accessing my domain. I’m unsure if I deleted my WordPress account, which makes me nervous because that’s the only way I can access my domain and connect it with my new sitre. My original login with WordPress was either username: jessicacestrada (or) (email visible only to moderators and staff). I tried resetting my password, but I haven’t received an email. Please help!

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  kokkieh · Staff · Oct 19, 2020 at 6:26 am

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  Hi there,

  Can you tell us the domain you need help with?

  If you’re referring to the domain, jessicacestrada.com, that domain hasn’t been registered with us since it expired in 2016. That domain is currently registered with Squarespace.