Accessing my old account

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  mindtoimage · Member · Oct 13, 2020 at 9:47 pm

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  I changed my phone number so I can’t access two step verification and I also don’t have any backup codes.

  Website is: https://janaleart.wordpress.com/

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  staff-totoro · Staff · Oct 14, 2020 at 2:25 am

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  Hi there,

  We are not able to help here in the support forums, as verifying account ownership requires us to ask you to provide info that is best not shared in this public venue.

  With this in mind, please fill out this form here to the best of your ability: https://wordpress.com/wp-login.php?action=recovery

  This will send all the info you have to our account recovery team, and from there they will contact you directly to assist you in regaining access to the account that owns the site you are trying to access.

  Thanks!