Accessing my site.
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I have a WordPress site, P5 – poems, prose, painting, pondering, people.
I have changed to a new computer and now cannot access this site. I have redone the password for both my email addresses but neither will access this site. It tells me I have no site.
How can I resolve this?
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Without the URL/address of the site we cannot give you an accurate reply. Please provide that information.
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This is the site.
I find it frustrating because the change made no difference to my Blogger site, but WordPress cannot cope.
The access name is rosross and it was under (email visible only to moderators and staff) or (email visible only to moderators and staff), I am not sure. However, I have changed passwords on both of these emails but it now refuses to recognise the passwords for access.
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You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard. The Admin login link to the dashboard for every blog hosted by wordpress.COM is:
http://NAME_OF_BLOG.wordpress.com/wp-admin/
* You will have to replace “name_of_blog” with the actual blog’s name in that URL.
I recommend bookmarking that link or memorizing it.
You can update your email address here https://wordpress.com/me at any time.
If you are not logged in under the correct username account then clear your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache and cookies https://en.support.wordpress.com/browser-issues/#clearing-wordpress-com-cookies and then login correctly under the relevant username account.
If you did not register the site under your username account and do not have the required access, then you need to contact the person who registered the account and site under it, and have them act or transfer the site to your username account by using this process. http://en.support.wordpress.com/moving-a-blog/#transferring-your-blog-to-another-user-or-account
If the login information has been lost go to
https://en.support.wordpress.com/passwords/
https://en.support.wordpress.com/passwords/#lost-passwordIf you check each and every possible email address and account and are not successful gaining access to the blog(s) then you must complete the form for account recovery at this link https://en.wordpress.com/wp-login.php?action=recovery and submit it to the Account Recovery Staff, and provide proof ownership, so they can contact you by email ie. not on these public support forums, which are available to everyone with internet access.
Support Staff cannot breach the privacy policy and provide the log-in information. You have to provide proof ownership to Account Recovery Staff to gain access https://en.support.wordpress.com/account-recovery/
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I have tried to complete your form with my details and it will not accept them – it bounces.
I can only log in with the roslynross3@gmail account which is not the email used when I set it up.
Neither will it let me change my password on the original email address and username.
This is what you sent me:
WordPress.com
Reply|
Mon 08/03/2010, 14:18
You
Wordpress
Your new WordPress.com blog has been successfully set up.You can log in with the following information:
Username: rosross
Password: *
at http://wordpress.comSome useful links:
Write a new post: http://rosross.wordpress.com/wp-admin/post-new.php
Change your blog’s settings: http://rosross.wordpress.com/wp-admin/options-general.php
Choose another theme: http://rosross.wordpress.com/wp-admin/themes.php
See what others are writing about: http://wordpress.com/tags/If you’re just getting started, there are tons of helpful resources available and easily searched for on our support site and forums.
http://en.support.wordpress.com/introduction/More Frequently Asked Questions: http://support.wordpress.com
We hope you dig your new blog. If you have any questions or comments, please let us know!
Your WordPress.com API key allows you to use services like Akismet @ http://akismet.com/
API Key: [redacted]–The WordPress.com Team
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In other words it will not allow me to complete your Account Recovery form, which makes account recovery in that way, impossible.
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Okay, one last try and for whatever reason it all worked so I have access to the site.
Thanks everyone for the help.
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