Accessing my site

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  mmauckf0517589b6 · Member · Sep 28, 2020 at 8:33 pm

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  I have been trying to log into wordpress so that I can continue building my site, but every time I try I get a 404 message page not found. I cant work on my page if I cant access it.

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  staff-totoro · Staff · Sep 28, 2020 at 9:00 pm

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  Hi there,

  What is the URL you are trying to visit? Happy to take a closer look on this end and see if I get the same 404 error and investigate the cause.

  Thanks for the additional info!

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  mmauckf0517589b6 · Member · Sep 28, 2020 at 11:13 pm

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  Mylifestrangerthanfiction.com

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  staff-blorbo · Staff · Sep 28, 2020 at 11:19 pm

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  Your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with Bluehost.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

  https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/

  Your hosting provider’s support team may also be able to assist.