accessing my site niemolens ( premium ) and beeing blocked

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  thomasniemeyer · Member · Apr 17, 2021 at 6:52 pm

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  Is there something changed on the site since the beginning of April? I cannot access my site niemolens

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  thomasniemeyer · Member · Apr 17, 2021 at 6:55 pm

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  I cannot open my site, please help

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  thomasniemeyer · Member · Apr 17, 2021 at 6:56 pm

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  I cannot open my site, please help

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  thomasniemeyer · Member · Apr 17, 2021 at 7:01 pm

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  I cannot open my site. Does that have anything to do with my present problems with Jetpack, which I subscribed to for my business site Limited-Editions.co.za at the beginning of April?

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  supernovia · Staff · Apr 18, 2021 at 2:40 am

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  Hi @thomasniemeyer, I’ve merged your threads. It looks like you have another account. Can you log out and log in with the account associated with niemolens?

  You should be able to log in with the email address that gets comment notifications and what not, so you can try commenting on the site and checking all of your email addresses if needed.

  Does that help? If not, we do have an account recovery form here:
  https://wordpress.com/support/account-recovery/#account-recovery-form

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  niemolens · Member · Apr 18, 2021 at 11:03 am

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  Thanks, supernovia,

  I finally managed via “Lost Passwork”

  Now I have to get my other site ( limited-editions ) working again. I am getting help from Jetpack, where I must have made some mistakes mixing up access codes between the 2 sites.

  Anyhow, niemolens is o.k.now

  Best regards, Thomas