Accessing my website

• 

  swackes · Member · Jun 30, 2022 at 2:26 pm

  • Copy link
  • Add topic to favorites

  I used a third party to create my WordPress website (through GoDaddy as the host). They used a username and password that I don’t know. I want to edit my website but can’t access it. What is the process to get the WordPress log in information I need to access my website?

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

• 

  amiteshg93 · Member · Jun 30, 2022 at 2:43 pm

  • Copy link

  Hey there,

  You might look at this: https://wordpress.org/support/article/resetting-your-password/

  Your site uses open-source WordPress software (from WordPress.org), whereas this forum deals with sites hosted through WordPress.com.

  They’re very similar, but two separate things.
  https://wordpress.com/support/com-vs-org/

  For general queries, post your question to the WordPress.org support forum: https://wordpress.org/support/forums

  Hope this helps! :)

• 

  seomaster265 · Member · Jun 30, 2022 at 4:30 pm

  • Copy link

  I am also facing the same issue with my website . Can you please help

• 

  fstat · Staff · Jul 1, 2022 at 11:34 am

  • Copy link

  Hi @seomaster265, what’s your site’s address so I can point you in the right direction of getting support?