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Forums / Accessing My Website

Accessing My Website

  • Unknown's avatar
    misspickles711 · Member · Nov 6, 2018 at 5:39 pm
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    I cannot access my website (for how). I hadn’t updated it in a while and forgot my username (I tried 3 different email addresses too) and/or password. I tried to change my password repeatedly, but to no avail. I want to be able to get into my website.

  • Unknown's avatar
    zazter · Member · Nov 6, 2018 at 5:58 pm
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    Hi there, is the website a WordPress.com hosted site or a self-hosted WordPress website? and what is the domain you need help with.

  • Unknown's avatar
    misspickles711 · Member · Nov 6, 2018 at 6:01 pm
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    Hi. Thanks or your response. My site is hosted by HostGator, but it was designed in WordPress. Might I need to contact HostGator? The domain name is livingherdream.com

  • Unknown's avatar
    niteeshchaudhry · Member · Nov 8, 2018 at 12:10 pm
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    Hi zazter,
    I also forgot username/email of wordpress site,
    below is my site link
    https://bhaskari20nails.wordpress.com/

    I want to delete this, pls help

  • Unknown's avatar
    zazter · Member · Nov 9, 2018 at 6:01 am
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    Hi there, My apologies for the late response,

    @misspickles711, You are right, the best option is to get in touch with HostGator, they will be able to tell you what the email address for the admin is and help you get back into your site. 😎

    @niteeshchaudhry, Hope you are well. I’m going to tag Staff to help you with this since you can’t get into your site. They can also help you with resetting your password and getting your username. If you’d like. 😎

  • Unknown's avatar
    gemmacevans · Member · Nov 9, 2018 at 9:46 am
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    Hi niteeshchaudhry,

    bhaskari20nails.wordpress.com is owned by bhaskari20nails, so you will need to login in to that account in order to delete the site. The account password can be reset with these steps, if you cannot remember it:

    Recover Your Account

    If a password reset email doesn’t come through (also check your spam folder), we’ll need you to fill out the account recovery form:

    Recover Your Account

    I’ll be here if you have any questions.

  • Unknown's avatar
    bhaskari20nails · Member · Nov 9, 2018 at 1:21 pm
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    thanks zazter

    thank you gemmacevans, deleted as process shared by you

  • Unknown's avatar
    gemmacevans · Member · Nov 9, 2018 at 2:16 pm
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    You’re welcome, glad I could help :)

  • The topic ‘Accessing My Website’ is closed to new replies.

Tags

  • Account Recovery
  • other user
  • wpcomhelp

About this topic

  • In: Support
  • 5 participants
  • 7 replies
  • Last activity 7 years
  • Latest reply from misspickles711

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