Accessing my WP Website

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  uqcontractors · Member · Jul 12, 2019 at 10:13 pm

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  I have a website that is WP it was created by someone else I would like admin access to it. They have it set up with my email but – everytime I go into it
  website/wp-admin and type in username it says email is incorrect I have changed it several times and still nothing. I can go into WP with the email and password but, I have no idea how to get access my website. How can I access my website – can I look at it through my wp account?

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  smitsahatiya · Member · Jul 12, 2019 at 10:21 pm

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  Hi there,

  You’d be able to see all your sites when you click the ‘My Sites’ button which would be available at the top right corner of the portal as soon as you login.

  Also, help me with the link for the blog/site you seeking help for.

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  uqcontractors · Member · Jul 12, 2019 at 10:24 pm

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  When I click on my sites it asks me to create a site? The website is

  http://www.uquality.ca

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  uqcontractors · Member · Jul 12, 2019 at 10:37 pm

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  My replies are not showing up???

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  wpresspro · Member · Jul 12, 2019 at 11:29 pm

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  Do you have familiar with cpanel hosting dahsboard? If yes, you can replace username and password through phpmyadmin panel, and then go to user section, and replace it with new ones (username and pass), and then hit save. Refresh your browser, and try to login your credential.

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  staff-blorbo · Staff · Jul 12, 2019 at 11:32 pm

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  What is the URL of the site you’re referring to? If it’s not a site hosted at WordPress.com, that would mean that it is a self-hosted WordPress.org site, which we really can’t help with here.

  To clear up any confusion, WordPress.com and WordPress.org are two different entities: http://support.wordpress.com/com-vs-org/

  WordPress.org has complete documentation for self-hosted/installed versions of WordPress.org at https://wordpress.org/support/ and support at https://wordpress.org/support/forums/

  If yes, you can replace username and password through phpmyadmin panel

  
  @wpresspro the process you’re referring to is far more complicated than that, and very dangerous if done improperly (like not hashing the password correctly before saving).

  The official documentation details this at https://wordpress.org/support/article/resetting-your-password/#through-phpmyadmin

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  justjennifer · Member · Jul 14, 2019 at 7:13 am

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  Hey all, it looks like some of uqcontractors replies were caught in our spam filter. I’ve gone ahead and unspammed them.

  
  @uqcontractors since your site is using the open source WordPress software, you’ll want to follow up on the links that staff-blorbo provided in his reply. You may also want to approach your web hosting provider for assistance on this issue.

  Cheers!

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  supernovia · Staff · Jul 14, 2019 at 9:35 pm

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  Thank you @justjennifer!