Accessing Support Chat
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I cannot access support chat or email right now. I enter my issue and press continue but it doesnt do anything
The blog I need help with is: (visible only to logged in users)
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Hi there,
I’m really sorry to hear that you’re having trouble accessing live chat and email support. We know how important it is for you to get the help you need, and I’d be glad to assist you.
In many cases, issues like the one you’re experiencing can be resolved by clearing your browser’s cache. Here’s how you can do that: https://wordpress.com/support/browser-issues/#clearing-your-browser-cache
After doing this, try accessing live chat or email support again. If this doesn’t work, we recommend trying to do so using a different web browser.
Meanwhile, if you’re comfortable with it, you could share more details about the issue you need help with right here on this forum.
We appreciate your patience as we work through this together.
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