accessing website

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  amyricotta · Member · Mar 30, 2017 at 2:04 pm

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  I changed SEO providers late last year and gave them the login credentials to my website. I found out over the last few days that they changed the password and email on file, and are refusing to provide me the new information (Our agreement is that I own the site and I already owned the domain name through GoDaddy).
  Getting the site back is urgent, as I have also found out that they not only have not been providing SEO services, but that there are actually tags in my site that prevent it from being indexed.
  Please advise.

  The blog I need help with is: (visible only to logged in users)

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  staff-zinnia · Staff · Mar 30, 2017 at 5:11 pm

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  Hi –

  Please verify which site this is question is for.

  Here are some security tips and password information. It is never advised to share your password details with anyone or any company.

  Change or Reset Your Password

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  amyricotta · Member · Mar 30, 2017 at 5:13 pm

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  http://www.coldwateronline.com

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  staff-zinnia · Staff · Mar 30, 2017 at 8:01 pm

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  This site is not hosted with WordPress.com. For help you’ll need to post at wordpress.org/support/ or get in touch with your hosting provider.

  There are 2 different versions of WordPress: https://en.support.wordpress.com/com-vs-org/