Accessing wordpress files to edit website content
-
I paid for a website to be designed with wordpress. I want to access the files so I can make changes, edits, but cannot login. I have tried to reset my password, but that doesn’t work either. Is there any way I can speak to a person about this?
-
Hello,
I am sorry that you are having issues with the login.
Can you specify the domain with the website in question? -
-
It was explained here https://en.forums.wordpress.com/topic/account-support-3/ that this isn’t the correct support forum for sites using the WordPress.org software. You’ll need to register an account at: https://wordpress.org/support/
-
Are you saying that my website (kevinaltman.com) uses the WordPress.org software? How can I know?
-
Are you saying that my website (kevinaltman.com) uses the WordPress.org software? How can I know?
Because you yourself said that you paid someone for a website designed with wordpress and it obviously isn’t hosted here at WordPress.com.
Domain Name: KEVINALTMAN.COM
Registrar: Network Solutions, LLC.
Name Server: AMY.NS.CLOUDFLARE.COM
Name Server: ANDY.NS.CLOUDFLARE.COM -
Ah, please forgive my ignorance. I am not that savvy with these things, just trying to solve the problem. I have tried to login to wordpress.org but can’t login there; is there a way to find out what the login credentials are for the wordpress.org files for kevinaltman.com? I don’t know if it matters, but I am Kevin Altman, it’s my domain, I pay Network Solutions to host it. Thank you for any assistance.
-
These log in details for WordPress.com won’t work at the WordPress.org support forum. That is a completely separate place, which is why I suggested you register an account there.
https://login.wordpress.org/register?locale=en_US
Have you also approached Cloudfare/your designer for advice?
PS: I assume you’ve tried your correct login details (not these WordPress.com ones) at: https://kevinaltman.com/wp-login.php?
- The topic ‘Accessing wordpress files to edit website content’ is closed to new replies.