accessing wp account
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Hello,
i have been without computer for a couple of months. Now i have one again. But when i log into my WP account I can`t see any of my work. If I visit my website it is there still. What happened? How can i start working on my website again?WP.com: Yes
Correct account: YesThe blog I need help with is: (visible only to logged in users)
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Hi @michaelhighsand, it sounds like the site is under a different account. Is the site hosted here with us? If so, here’s how we can help you regain access:
If you’re trying to access an installation at another host, I’d recommend asking your host for help with these steps:
http://codex.wordpress.org/Resetting_Your_PasswordCan you send a link to the site if you need more help? We’ll use that to point you in the right direction.
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(email visible only to moderators and staff)
Sun 10/24/2021 11:54 AM
To: (email visible only to moderators and staff)
Re: [WordPress.com Forums] accessing wp account
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Michael van Hogezand
Sun 10/24/2021 11:54 AM
To: WordPress.com Forums
hellothank you for your kind reply.
i am not a professional webdesigner and i find it all complex and i have forgotton all the ins and outs in the few months i didnt have a computer and didnt work on mmy website.it is definitely hosted at Godaddy. So then I forgot how to make a link to WP.
I will follow the suggestion you made in your email.
Here is the link to the site Michaelhighsand.com
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You can log in to your site at http://michaelhighsand.com/wp-admin/. We can’t help you as your site is in no way connected to a wordpress.com account for login.
Support for your site is at https://wordpress.org/support/ -
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also,
I have downloaded the app (desktop) and when I log in I again see the empty ‘site’ even when I correct the website address and email. Can I use the app on my desktop or iPad or iPhone?
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The desktop app will only show sites that are hosted on WordPress.com, OR connected to your WordPress.com account via the Jetpack plugin.
So to manage your self-hosted site via the WordPress desktop app, you’ll need to install the Jetpack plugin on the site, and connect it to your account with us.
For the iOS app, Jetpack is not connected – the mobile apps allow you to add a self-hosted WordPress site directly. But it will be simpler with Jetpack as well, as then you only need to log in using your WordPress.com username and password, and all your WordPress.com and Jetpack sites will be there automatically.
To use Jetpack, log into WP-Admin on your site, go to Plugins ->Add New, and search for and install Jetpack. Once you install and activate it, you should automatically see a prompt to connect it. Just follow the steps to authorise a connection to your WordPress.com account, and you should be all set.
Let us know if you run into any trouble with this process.
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