Accidental Canceling Domain Mapping

• 

  rachelmatthewsart · Member · Mar 21, 2016 at 5:43 pm

  • Copy link
  • Add topic to favorites

  I am trying to transfer my domain, rachelmatthewsdesigns.com from WordPress to Weebly, and began the process 6 days ago. My domain is unlocked, and Weebly has done everything they need to on their end. I was looking through my admin page for a way to figure out if anything was holding the process up, and pressed Cancel my Domain Mapping. Now all of my information is gone. Please advise. I want to change the registrar as quickly as possible, so my domain name points to my Weebly site, but had no intention of losing all of my information on rachelmatthewsdesigns.wordpress.com.

  The blog I need help with is: (visible only to logged in users)

• 

  staff-doublebassd · Staff · Mar 23, 2016 at 1:36 pm

  • Copy link

  Hi there,

  I checked your account and see that you inadvertently canceled your domain.

  I’ll be happy to contact the registrar to see if we can restore rachelmatthewsdesigns.com to your account, but I cannot guarantee that we will be able to get the domain back. If I am successful, I can assist you in transferring your domain over to Weebly.

  I will let you know once I hear back from the registrar.

  Let me know if you have any questions.

  Thanks!

• 

  staff-doublebassd · Staff · Mar 23, 2016 at 1:43 pm

  • Copy link

  It says that under your account that it was both canceled and transferred away from WordPress.com. Did you successfully transfer the domain over to Weebly? I am getting in touch with our registrar just in case.

  Let me know. Thanks!

• 

  rachelmatthewsart · Member · Mar 23, 2016 at 3:25 pm

  • Copy link

  All is well now, it has been resolved! I am successfully transferred to Weebly. Thank you!

• 

  staff-doublebassd · Staff · Mar 23, 2016 at 4:13 pm

  • Copy link

  Ah, yes. Good to hear!