Accidental closure!

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  fieldswefound · Member · Apr 1, 2021 at 5:24 pm

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  Hi there – stupidly closed my account and seem to have lost my domain! Know it’s a total pain and a big mistake on my part – is it impossible to get it back?
  Thanks!!

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  staff-blorbo · Staff · Apr 1, 2021 at 6:17 pm

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  Assuming this is regarding fieldswefound.com, it looks like you’ve canceled the domain name, meaning you no longer own it.

  Please let us know which of these options works best for you:

  Wait: You can wait about five days from cancellation for the domain to be released. So long as no one else buys it before you do, you can purchase it again with another provider.

  Repurchase the Domain: We can send an invoice and restore the domain. You’ll be able to point it to a new host as soon as it’s restored, then transfer the registration after 60 days.

  Repurchase a Plan: To host your site here after all, buy a plan, skip the domain option, then update us here.

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  fieldswefound · Member · Apr 1, 2021 at 7:08 pm

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  Thanks – how much to repurchase the domain?

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  staff-blorbo · Staff · Apr 1, 2021 at 7:12 pm

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  It would be just $18 for a .com domain: https://wordpress.com/support/domains/domain-pricing-and-available-tlds/

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  fieldswefound · Member · Apr 1, 2021 at 7:21 pm

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  Thanks – and just to confirm, I can use it immediately for email and a website through my current GSuite and another site provider?

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  staff-blorbo · Staff · Apr 1, 2021 at 7:23 pm

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  Once the domain is recovered, yes.

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  fieldswefound · Member · Apr 1, 2021 at 7:27 pm

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  Ok, let’s do it : ) please can you send me the invoice in GBP £?

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  staff-blorbo · Staff · Apr 1, 2021 at 7:32 pm

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  I have sent a payment request for the total of $18 to the email address on your account.

  Once the payment is sent, please reply here to let us know, and we will recover the domain.

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  fieldswefound · Member · Apr 1, 2021 at 7:36 pm

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  Paid

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  staff-blorbo · Staff · Apr 1, 2021 at 7:40 pm

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  Payment received, and fieldswefound.com has been recovered!

  If you’d like to direct the domain elsewhere, you can by changing its name servers: https://wordpress.com/support/move-domain/change-name-servers/

  If you’d like to keep the domain with us and set up email under the domain, you can by following the steps at https://wordpress.com/support/add-email/ (if you direct the domain elsewhere, you should set up email by following the new hosting provider’s documentation)

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  fieldswefound · Member · Apr 1, 2021 at 7:47 pm

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  Many thanks for the super quick resolution : )

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  fieldswefound · Member · Apr 7, 2021 at 7:52 am

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  Hi there

  Tried adding the domain so I can send/receive email from my current GSuite set-up – followed the instructions, added the MX records and Google Workspace set-up, added the domain to GSuite.

  But no emails being received when I test – what am I doing wrong :) ?

  Thanks!

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  aleone89 · Staff · Apr 7, 2021 at 8:42 am

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  Hello there,

  It sounds and looks like you’ve done the right thing here.

  Can you tell me if the TXT verification record is still valid. It would be the record obtained here: https://wordpress.com/support/add-email/add-email-through-google-workspace/#set-up-google-workspace-with-a-txt-record

  If you’re able to generate a new one, this would help to rule out any issues there.

  I hope this helps thus far.

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  fieldswefound · Member · Apr 7, 2021 at 9:52 am

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  Thanks. I had to add the alias on the gsuite admin console as well as settings, hopefully sorted now – waiting for the update to take effect, fingers crossed :)