Accidental Domain Change

godanddylan1 · Member · Dec 18, 2019 at 2:19 am
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HELP ASAP

Hello,

I accidentally changed the domain name to a different site and I had temp access to the site and the admin does not work with us anymore and I need the domain name changed and pointed back at wordpress

Thanks
fstat · Staff · Dec 18, 2019 at 7:37 am
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Hi there,

Can you please let me know your site’s address so I can point you in the right direction of getting support?

Please note that these forums are for WordPress.com hosted sites only. If your site is using the open-source WordPress.org software you need to seek help at these forums:

https://wordpress.org/support/forums/
godanddylan1 · Member · Dec 18, 2019 at 11:18 am
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The website is nightowlproductions.com and I accidentally pointed it to nightowl.com
But I only had temp access through the website so it kicked me off
godanddylan1 · Member · Dec 18, 2019 at 11:21 am
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So the website is nightowlproductions.com but I pointed it to nightowl.com or changed the domain name to that and i had temp access through the website so now I can’t change it
staff-mckluskey · Staff · Dec 18, 2019 at 11:29 am
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Thanks for the link.

I’m afraid that, your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with GoDaddy.

Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:

WordPress.com vs. WordPress.org

You can look for help at the community forums here: https://wordpress.org/support/forums/

http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.

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