Accidental Domain Mapping

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  epicchurchbuffalo · Member · Apr 12, 2016 at 4:09 pm

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  Hello – I just signed up for WordPress to build a new website. However, we weren’t ready to switch our domain over and I believe we accidentally did this.

  Our domain is http://www.epicchurchbuffalo.com. When we complete the design of our WordPress site, we will change it over but now our former website shows an error and won’t load.

  How can we get our former website to show up again while building the new website?

  The blog I need help with is: (visible only to logged in users)

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  staff-zinnia · Staff · Apr 12, 2016 at 4:31 pm

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  Hi @epicchurchbuffalo –

  When viewing http://www.epicchurchbuffalo.com I see this error.
  “Oops, there was an error. Something went wrong on our end. Please try again in a moment.”

  http://www.epicchurchbuffalo.com is not a WordPress.com site. See below information.

  Registrar: GoDaddy.com, LLC
  Name Server: NS13.DOMAINCONTROL.COM
  Name Server: NS14.DOMAINCONTROL.COM

  WordPress.com and WordPress.org are entirely separate. If you need support with http://www.epicchurchbuffalo.com please seek help at the WordPress.org support page: http://wordpress.org/support/

  Read more on the differences in WordPress.com and WordPress.org here: https://en.support.wordpress.com/com-vs-org/

  If you simply mapped it incorrectly to your WordPress.com site epicchurchbuffalodotcom.wordpress.com, you can undo the domain mapping here: http://wordpress.com/purchases/

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  epicchurchbuffalo · Member · Apr 12, 2016 at 4:33 pm

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  Thank you – I did figure out how to remove for the time being. Appreciate your help.

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  staff-zinnia · Staff · Apr 12, 2016 at 4:33 pm

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  Forgot to mention. If you need to request a refund you will also do that from http://wordpress.com/purchases/
  Here is the refund information for WordPress.com:

  Refund a Purchase