Accidental Domain Name Deletion

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  justedoiron · Member · Oct 24, 2020 at 1:35 pm

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  Hi there,
  I’m using a separate host platform that caused me to actually delete my domain name – is there any way to recover it?

  Thank you,
  Justine

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  varshasc · Member · Oct 24, 2020 at 1:57 pm

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  Hi there,

  Please share the domain name you are trying to recover.

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  justedoiron · Member · Oct 24, 2020 at 1:57 pm

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  Hello,

  I am trying to recover justinesnacks.com

  Thank you

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  varshasc · Member · Oct 24, 2020 at 2:00 pm

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  I have added Modlook for attention of staff, thank you for your patience while they get back to you.

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  justedoiron · Member · Oct 24, 2020 at 5:30 pm

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  Thank you so much, I will await more information!

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  supernovia · Staff · Oct 24, 2020 at 9:10 pm

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  Hi @varshasc, we need to un-delete the site and restore the domain. Please confirm whether that’s fine, and we’ll get that taken care of.

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  justedoiron · Member · Oct 24, 2020 at 9:14 pm

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  That’s fine by me!

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  supernovia · Staff · Oct 24, 2020 at 11:35 pm

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  You’re all set. To point to a new service, use these steps:

  Change a Domain’s Name Servers

  When the domain is 60 days old, you can transfer it using these steps:
  https://wordpress.com/support/move-domain/transfer-domain-registration/

  And, regarding the old site — I’d recommend setting it to private. When the domain transfer is complete, you can delete it and your account as you like.

  Hoping this helps!

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  justedoiron · Member · Oct 24, 2020 at 11:40 pm

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  Thank you so much!

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  supernovia · Staff · Oct 25, 2020 at 12:58 am

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  You bet. Enjoy your weekend!