Accidental Purchase

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  theethicaloptimist · Member · Nov 18, 2023 at 2:37 pm

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  Hi,

  I purchased a plan and a domain accidentally, before deciding on the name. I would like to ask if I could cancel this? As the name isn’t right. I submitted the name literaryconditons but I actually wanted The Literary Condition.

  I would very much like to keep the plan and just change the domain name.

  I have cancelled the domain name but did not receive a refund option for this and I am concerned that the plan is matched with the domain name. I also now would like help purchasing a new domain name to go with the plan.

  I am not sure if a full refund is easier or if the plan I have can be changed to go with a new domain.
  Thank you for your help in advance.

  All the best.
  Daisy

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  deancroyal · Staff · Nov 20, 2023 at 6:28 am

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  Hi there – I see you have added the custom domain theliterarycondition.com – nice work!

  I see a refund now for £12. Check here for that.

  Here is how you can start using that new domain as soon as you are ready: https://wordpress.com/support/domains/set-a-primary-address/#how-to-set-a-primary-address

  We’d love to help you work through this site build process! Mind sharing with us more about what you’re needing to accomplish for this build and when you would like to launch it by? Feel free to share that here with us in the public support forums, or with us here in live chat. :)

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  theethicaloptimist · Member · Nov 21, 2023 at 10:09 am

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  Thank you so much for your help!

  I will work now on building my site and making it look the way I envision and will reach out if I need any further support.

  The deadline for this project isn’t strict but I hope to have it up shortly.