Accidental Site Deletion

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  buyagohotmailcom · Member · Oct 7, 2018 at 8:28 pm

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  Hi,

  Is there anyway to recover my website think I deleted by accident?

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  pandeyabhaykumar · Member · Oct 7, 2018 at 8:52 pm

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  Hi,

  Staff can recover your site if it was deleted in less then 30 days.
  I have added “modlook” for the staff assistance. You will get a reply soon from the staff.

  thanks.

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  kokkieh · Staff · Oct 8, 2018 at 12:35 pm

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  Hi there,

  Please give the address of the site you’re trying to get back, and we can take a look.

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  buyagohotmailcom · Member · Oct 10, 2018 at 2:15 pm

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  Hi,

  My website is https//:www.buyago.net

  I have attempted to recreate the website that was deleted on Sunday, however, it would be extremely helpful if it could be retrieved.

  Cheers

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  buyagohotmailcom · Member · Oct 10, 2018 at 2:40 pm

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  https://www.buyago.net

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  staff-zinnia · Staff · Oct 10, 2018 at 5:35 pm

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  Hi –

  That domain isn’t connected to our service here. It was registered through Tucows via In Motion Hosting and is also pointed to In Motion Hosting. You’ll need to contact them directly about getting the site back.

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  buyagohotmailcom · Member · Oct 11, 2018 at 9:56 pm

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  Thank you. I have since gotten it restored, however, I think there is an issue with the URL that can only be reset through WordPress. Can you help please.

  Cheers

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  kokkieh · Staff · Oct 12, 2018 at 10:54 am

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  Your site has no connection to WordPress.com whatsoever.

  Your site is using the open source WordPress software, which is something completely different from WordPress.com.

  If your hosting provider told you there’s a WordPress setting that needs to be fixed, please ask for help in https://wordpress.org/support/. That forum provides support for the version of WordPress you’re using, and they should be able to tell you what it is you still need to do to get things working.