Accidentally bought for WordPress.com, and have it for WordPress.org

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  kengorman2b346cdd42 · Member · Mar 11, 2023 at 6:09 pm

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  Need to straighten out payments. I paid $36 on 2/6/23 with no intention of it being for WordPress.com. Am new to WordPress and somehow I slipped over into .com without realizing it.

  I don’t have a site with WordPress.com yet

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  staff-totoro · Staff · Mar 13, 2023 at 1:03 am

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  Hi there,

  I do not see any upgrades under your WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/me/purchases/

  Is it possible you made your purchase under a different login? What is the URL of the site associated with the upgrade you are needing help with? Happy to check in our system so we can take a closer look.

  Once you are connected to the correct account we are happy to help you with managing your account. Thanks!