Accidentally cancelled my Domain
-
I wanted to delete the blog and keep the domain. However, as soon as I cancelled one of the three items in my purchases tab, all of it went away. I need help with recovering my domain name. Thank you.
The blog I need help with is: (visible only to logged in users)
-
Hi there,
Please confirm the blog URL you need help with and what did you cancel in Purchases tab?
Also read
Thank you.
-
Hi there,
You cannot delete the site and keep the domain, as all WordPress.com upgrades need to be connected to a WordPress.com site in order for you to be able to manage them. This includes domains, even if you’re not using the domain with the site it’s connected to.
Are you speaking of the domain, deviantexpressions.com? Please confirm if that’s the domain you want to restore, and also confirm whether I can attach it to the other site still remaining in your account, http://deviantexpressionscom.wordpress.com
-
Yes that is the domain, and yes you may attach it to site remaining on my account, thank you. What would be the next step?
-
Hi captiveangel13,
Thanks for confirming. I’ve contacted our domain registrar and made a request for deviantexpressions.com to be restored. We usually hear back in 1-2 business days but I’ll be in touch as soon I have an update for you.
-
Hi there.
I was able to restore the site that had been deleted so we could also restore the domain to your account.
The domain is active again and the nameservers are pointed back to wix. You should be able to manage this domain now further if needed from your WordPress.com dashboard here:
Let us know if you have any further questions about this request and we can help where needed.
Best wishes,
-
- The topic ‘Accidentally cancelled my Domain’ is closed to new replies.
WordPress.com Forums 