Accidentally changed my domain name and I do not have access to my admin.

  • Unknown's avatar
    alannalindahl · Member ·

    Hello WordPress Forum,

    I accidentally changed my domain name and I do not have access to my admin. As a bit of background, I was trying to make my domain page reflect my home page layout and so I added /home to my domain section of my WordPress admin page. This was obviously a huge mistake on my end and now I have no access to the admin portal to fix the issue.

    I tried reaching out to my one of my plugins (elementor) since I have a pro account and added support but they have specifically said that WordPress will need to run an error log. I have tried reaching out to WordPress support as well, who have advised me to buy the new domain name? They did not run this report for me and I’m not sure if there is a way I can do this on my own.

    Let me know how I can fix this on my own, thanks!

  • Unknown's avatar
    billiemaroudas · Member ·

    What is your website’s url?

  • Unknown's avatar
    galois · Member ·

    Hi, @alannalindahl
    Your site is not hosted here, on WordPress.com, but using the open source WordPress.org software at another hosting provider.

    For general help with the version of WordPress you’re using, you can ask the WordPress.org community over at https://wordpress.org/support/forums/

    You can read more about the differences between WordPress.org software and WordPress.com here:
    https://wordpress.com/support/com-vs-org/

    Cheers.

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