Accidentally closed account.
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How does one recover an account they accidently closed very recently?
Self-declared URL: dekingofflings.com
Jetpack: Unknown
WP.com: UnknownThe blog I need help with is: (visible only to moderators and staff)
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Hi,
I can see that this site was owned by an account that has been closed.
In order to restore this account, please use the account recovery form: https://wordpress.com/wp-login.php?action=recovery
Here you have more information about this process:
At some point, you may run into a situation in which you’ve lost access to your account. This guide will explain the steps to avoid getting locked out and how to recover your account if you cannot log in. Provide a Recovery Email and SMS Number In the event you don’t have access to your primary WordPress.com contact information, you can provide a backup email and SMS number to verify yourThe account recovery team will be able to help you restore the account and site.
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After account is recovered what is the best way to transfer the domain to another website host?
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Also when I am in the account, it shows my purchase and reciept of the domain but it is now showing at all in “Manage my domains”
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Hi there, I’m not sure that I’ve understood. I can confirm that you have purchased our Explorer plan, and it is under your account here: https://wordpress.com/me/purchases
However, I don’t see any domain purchases under your account, just the above plan. I looked in your billing history to confirm there are no other purchases: https://wordpress.com/me/purchases/billing
Is it possible you made your purchase under a different login?
I can confirm that dekingofflings.com is registered at WordPress.com but is under a different account and not your @barrelchamp101 login. If you do not recall how to log in to your other account you can fill out the form here to get assistance from our Account Recovery team: https://wordpress.com/wp-login.php?action=recovery
On that form you will be asked to provide a transaction ID for your purchase, which you can typically find on your credit card statement. More info on how to find that here: https://wordpress.com/support/billing-history/#retrieving-a-transaction-id
Once you are connected to the correct account we are happy to assist you further. Thanks!
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Hi again,
Noting that the owner of the account has already reached out, and we are helping here, thanks!
https://wordpress.com/forums/topic/i-need-help-restoring-a-site/
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