Accidentally created new blog domain UNDER one of the Blogs in my Group

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  condohotelanswers · Member · May 6, 2014 at 5:12 pm

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  Help! I can’t get any response from Word Press :(

  Last night I created a new blog name and didn’t realize that it was created under one of my existing blogs (which is the primary blog). When I type the new blog address in it automatically repoints to that Blog. My intension was to create a new Blog Domain (independent) as part of the group of blogs I have.

  I have watched a youtube on simple 301 redirects but admittedly am very confused. I don’t know which address to point the new domain too. Don’t know how to release it from the blog it is currently attached to.

  Any help would be tremendously appreciated. I am a novice when it comes to language or intricacies. Thank you so very much.

  Richard

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · May 6, 2014 at 5:25 pm

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  What are the exact URLs involved here?

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  condohotelanswers · Member · May 6, 2014 at 6:33 pm

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  Hi TT and thanks.
  I created RevenueReportCard.com last night

  by accident I put it under hotelmanagementstories.com

  So if I type RRC into the URL line it goes to the latter.

  I’d like the blog to stand alone under my group.

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  timethief · Member · May 6, 2014 at 6:35 pm

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  I’ll tag this thread for a Staff follow-up and they will help you sort this out. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

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  condohotelanswers · Member · May 6, 2014 at 9:42 pm

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  This is very kind of you. Thank you. I just looked at your website on blogging and this will be my evening read! It looks very good. Let’s please talk when you are able. I am a hotel consultant and see you deal with websites. Again, thank you. What’s your direct email address if I may ask.

  RichE

  PS – how do I subscribe to the thread? Do you have a specific thread that you are referring too other than this one?!

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  jeherve · Staff · May 7, 2014 at 12:55 pm

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  Hi Richard,

  I just replied to the private thread you started yesterday about this issue. There you’ll find detailed instructions to help you create a new WordPress.com site, and transfer your domain to that site.

  Do not hesitate to reply there if you have more questions!

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  condohotelanswers · Member · May 7, 2014 at 2:58 pm

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  It just amazes me that WordPress treats customers this badly. I’m going on 72 hours and still have received no response. With over 10 PAID blogs sites bought over time I just can’t believe the arrogance of a company that will sell a product and not support it. I’ve made a simple request for a correction to an item I bought from you. YOU STILL HAVE THE AUDACITY NOT TO EVEN RESPOND. Is this any way to treat a customer????

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  condohotelanswers · Member · May 7, 2014 at 3:00 pm

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  Hi jeherve, thank you for your note. I just can’t believe this situation. I’m admittedly a novice when it comes to this. But I’m held hostage here with a blog that should have been up and running 3 days ago!!! You are a gentlemen

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  jeherve · Staff · May 7, 2014 at 4:10 pm

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  I see you created a new blog, as I suggested. I transferred the domain over to that new blog by following the instructions I mentioned in my post.

  You should be good to go now! You can monitor and make changes to your upgrades at any time by going to Store > My Upgrades in your dashboard.