accidentally deleted a gallery on my website

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  costanzabaiocco · Member · Jan 11, 2021 at 5:01 pm

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  How can I reverse a deletion of one of my art galleries on my website

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  staff-blorbo · Staff · Jan 11, 2021 at 11:45 pm

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  What was the name of the post or page with the gallery?

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  costanzabaiocco · Member · Jan 12, 2021 at 12:11 am

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  The post page is NOCTURNES

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  staff-blorbo · Staff · Jan 12, 2021 at 12:15 am

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  I’m not seeing any post or page titled that at https://costanzagallery.wordpress.com/ not even in the trash.

  Were you referring to a different site?

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  costanzabaiocco · Member · Jan 12, 2021 at 12:25 am

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  My website is http://www.costanzgallery.com. There are several galleries in it. I tried to delete one painting from the NOCTURNES gallery. The result is that ALL the paintings in the NOCTURNES gallery disappeared.

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  costanzabaiocco · Member · Jan 12, 2021 at 12:26 am

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  correction:www. costanzagallery.com

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  staff-blorbo · Staff · Jan 12, 2021 at 12:33 am

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  Your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with GoDaddy.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

  https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/

  Your hosting provider’s support team may also be able to assist.