Accidentally deleted account

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  marredinthemastershands · Member · Feb 26, 2022 at 9:42 pm

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  How can I retrieve my account. I accidentally deleted it. I was trying to get a refund and downgrade it to the free account but I got an email saying that it’s been deleted

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  mohammadriyad · Member · Feb 27, 2022 at 7:22 am

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  Hi there,
  Your website marredinthemastershands.wordpress.com is not deleted and still on live as I found it. Are you trying to login to the account accossiated with marredinthemastershands.wordpress.com? Please let us know details here. So that WordPress.com staff can help you in one shot.
  Thanks

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  staff-doublebassd · Staff · Feb 27, 2022 at 10:13 pm

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  Hi there,

  I checked and https://marredinthemastershands.wordpress.com/ is not deleted, but both the Premium Plan and the domain have been canceled. Is it the domain that you wanted to keep?

  I can assist you with restoring the domain and would be happy to resend a manual payment your way to repurchase the domain subscription. Keep in mind that with the free plan, the domain will no longer be the primary domain, but rather will forward to marredinthemastershands.wordpress.com – the .wordpress.com domain is what your visitors will see.

  https://wordpress.com/support/domains/#set-a-primary-address

  Hope this helps.