accidentally deleted domain name

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  deadinsideperformance · Member · Jul 16, 2017 at 12:48 am

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  hello,

  i accidentally deleted my domain name and now i cant recover it. how do i go about recovering my domain name?

  thank you

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  akumarjain · Staff · Jul 16, 2017 at 1:04 am

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  I see that this thread is already tagged for support staff.

  If you can share your domain name in advance, it would expedite the help, while you wait for the support staff to respond.

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  deadinsideperformance · Member · Jul 16, 2017 at 1:09 am

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  my domain name is deadinsideperformance.com

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  gemmacevans · Member · Jul 16, 2017 at 9:23 am

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  Hi there,

  I can see another member of staff has already helped you restore this domain, so it looks like you’re all sorted. Please let me know if you need any further help.

  Thanks!

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  deadinsideperformance · Member · Jul 16, 2017 at 9:28 am

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  Hello,

  yes it was “restored” but I cant access it to transfer to another host. it just keeps telling me “You are no longer a user on #DEADINSIDE and cannot manage this purchase. Contact Support” im not really sure what to do from here…

  thank you

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  gemmacevans · Member · Jul 16, 2017 at 10:46 am

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  Hi there,

  it just keeps telling me “You are no longer a user on #DEADINSIDE and cannot manage this purchase.

  Can you try accessing the domain by going to My Sites > switch to deadinsideperformance.wordpress.com > Domains? I’ve made a change on our end and can see the domain if I log into your account now.

  Let me know how you get on.