Accidentally deleted my domain.

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  trinoupkham · Member · Oct 28, 2016 at 7:43 pm

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  Sorry for interrupting your time, I have accidentally deleted my domain (www.trinoupkham.com) and my themes which I purchased. Could you please help me get those back or do I have any ways to recover them.

  Sincerely regard.

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  timethief · Member · Oct 28, 2016 at 7:45 pm

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  1. What is the underlying .wordpress.com URL?
  2. Exactly which username account registered the underlying .wordpress.com blog and purchased the upgrade for it?
  3. When was the upgrade purchased?
  5. When did the cancellation take place?

  I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  staff-doublebassd · Staff · Oct 30, 2016 at 7:37 pm

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  Hi there,

  I’ll be happy to contact the registrar to see if we can restore trinoupkham.com to your account, but I cannot guarantee that we will be able to get the domain back. If I am successful, I can send you a manual payment request form for you to repurchase the domain.

  I will let you know once I hear back from the registrar.

  Let me know if you have any questions.

  Thanks!

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  kevmarsden · Member · Oct 31, 2016 at 11:21 pm

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  Hi @trinoupkham,

  The domain trinoupkham.com has been restored to your account. If you have any other questions, please let us know.