accidentally deleted my paid account

  • Unknown's avatar
    getgrouptherapy · Member ·

    I accidently opened up three accounts under (email visible only to moderators and staff) – then paid for a premium plan and woocommerce. after realizing that; i started to delete them; and by mistake i beleive i deleted my paid account. what can i do.

  • kokkieh · Staff ·

    Hi there,

    “account” refers to the username you use to log into WordPress.com, getgrouptherapy, and you can only have one account associated with a specific email address.

    In this account you can have multiple websites, and you currently have two, both on the free plan: https://shootersupplystore.wordpress.com/ and https://ggtshootersupplies.wordpress.com/

    This account hasn’t deleted any other site, and hasn’t ever bought any paid upgrades from us, so if you have another site, it belongs to a different account that’s associated with a different email address.

    What is the address/URL of the site that you think you deleted? If you bought anything from us, we would have emailed you a receipt for the payment, and that receipt will also indicate what site the upgrade is for.

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