accidentally deleted purchased domain

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  milanzivanovic · Member · Jul 10, 2023 at 2:15 pm

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  I’ve bought a domain dredyart.com on your platform and I am using different hosting and wordpress.org dashboard.
  I’ve installed jetpack applications and I’ve got redirrected to dredyart.wordpress.com whenevrr I tried to enter my site I got redirected.
  I deleted my domain because I saw the same DNS settings at my hosting provider.
  Now my domain is parked and If i try to purchase it again it says that the domain is mapped within wordpress.com
  Order Summary
  Receipt ID: [redacted]
  Transaction ID: [redacted]
  Item Price
  Domain Registration
  dredyart.com Manage subscription US$19.00
  Total paid US$19.00
  This charge will show up on your statement as WordPress

  The customer support at wordpress.com is some kind of an AI bot an noone is hering from me.

  Since the domaon is still maped with wordpress.com if you would be kind and instruct me on how to fix my problem.

  The blog I need help with is: (visible only to logged in users)

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  helper-heroponriki · Member · Jul 10, 2023 at 5:14 pm

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  Hello!

  The domain in question was registered through our service. Since you did not receive a refund for the cancelled domain, I have taken the initiative to restore it for you. Restoring the domain is not something you could have done on your own.

  If you wish to continue using the domain, please ensure that you continue managing it with us. Alternatively, you have the option to transfer the domain to another hosting provider. It’s important to note that transferring the domain is a separate process from switching hosting providers.

  I hope this clears up any confusion!