Accidentally deleted upgrade and domain with a year left…how do I get it back?
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I accidentally deleted my upgrade with a year left on it aswell as my domain, how do I get my website back running under the domain and use my upgraded features that I had a year left on. Please help
The blog I need help with is: (visible only to logged in users)
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Hi there!
I’ve checked http://rubywarde3.wordpress.com/, and the site itself is not deleted. I can also see that the custom domain chaosmicentertainment.com is still registered on the account, which is good news.
To help me pinpoint exactly what happened and get you back up and running, could you please confirm:
- What exactly you deleted (the site plan, the domain, or both), and from which page in your dashboard
- Whether you’re seeing any specific error messages when trying to access the site via the domain
- If you’re logged into the same WordPress.com account that originally purchased the upgrade and domain
Once I have that information, I can guide you through the next steps or, if needed, flag this for internal review to restore the plan and reconnect the domain properly.