Accidentally flagged search engines as spam referrer and cannot revert back!!
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Hey Guys!
The user interface for spam detection is really incomprehensible. I am a new user to wordpress and here is a detailed look at what my user interaction was with your interface.
1. I looked at referrers
2. I noticed when I move my mouse over to the right, I get a roll over link that has the following squished together (flagspam?) which looks like one button
3. A question mark signifies universally a help box so of course I click on this to get more information
4. Boom I end up blocking search referrers (which is the most important)
5. I don’t realize I blocked it
6. I notice I don’t have any search data for about a week and then research on your help pages what it could be and realize I have blocked search referrers
7. There is nothing I can do to fix it.Please Pleas fix this experience. It’s such a primitive functionality to be able to delete from a blacklist. And now, I’m not getting any useful data :(
Please help :)
The blog I need help with is: (visible only to logged in users)
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Also this is an empty blog http://barbiereject.wordpress.com/ I’m sorry but we cannot provide accurate answers to any blogger who fails to provide the exact URL starting with http:// for the exact blog they refer to so we can verify where it is hosted. Please do that now.
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Exactly. Now my stats are useless because I don’t have search referrer stats. I need to revert this action so stats is actually useful.
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the blog is shirtus.wordpress.com WordPress seems to switch me over to my first private blog (since I have multiple) when I post.
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Marking spam referrers as spam referrers simply removes the reporting from your stats. It does not block them. it does not result in your blog being in any blacklist. There is an immediate opportunity to cancel but none beyond that. Please see here https://en.forums.wordpress.com/topic/spam-referrer-reporting?replies=1#post-1662109
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That’s exactly the problem. It removed Google search from my referrer list (which us programmers call blacklisting) And now, I do not know who is coming from Google to my blog. Obviously I missed the opportunity to revert this action. What I’m saying is there should not just be a one time opportunity to undo. It should always be available to turn off or on. It’s primitive functionality and an easy one line of code to fix it. Make sense?
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I’m sorry but what Staff stated here still stands https://en.forums.wordpress.com/topic/spam-referrer-reporting?replies=1#post-1662109
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Well the staff needs to fix it. It’s a logic problem and if more people post about it, eventually it will get fixed. That’s how UX testing works and that’s how product improvements are made :) That’s the evolution of innovation.
P.S I am not the first to report this https://www.google.com/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=accidentally+blocked+referrer+on+wordpress+site:en.forums.wordpress.com
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Hi there,
Right now, you can mark spam referrers and undo the action immediately after clicking the spam flag. Our team is looking into ways to allow you to manage those spam referrers if you decide later on you’d like to unspam referrers, but it’s a bit more involved than just a single line of code. :)
I’m checking with our team now to see if we can help you out with the referrers you accidentally marked as spam, so at least you can start fresh with your site’s referrers. I’ll let you know once I hear back about that.
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Hi there,
Our team checked your account barbiereject and the site shirtus.wordpress.com, and none of your referrers have been marked as spam. I double-checked your site’s stats, and I see Google listed as a referrer in your “all time” list of referrers here:
https://wordpress.com/my-stats/?blog=71730092&view=referrers&summarize&unit=1&numdays=-1
If there’s anything more I can do to help, please let me know.
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