Accidentally linked jetpack to account I no longer have any access to

  • Unknown's avatar
    ccainkar · Member ·

    Pretty much the above. I have no way of regaining access to the wordpress account that I accidentally linked my WordPress site to via Jetpack. . . Down the line, I imagine this could cause problems. How can i get it linked to my actual, proper account?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    montereyk · Member ·

    Hi ccainkar,

    Sorry you’re experiencing this! I’m going to tag this post for a staff member to take a look at. In the meantime I think getting some additional information from you might help them help you!

    What site is Jetpack incorrectly assigned to? And what site is the correct site?

    Thanks!
    – Monterey

  • Unknown's avatar
    agounder · Member ·

    Hi ccainkar,

    This forum primarily deals with support for sites hosted on WordPress.com. If you are using Jetpack and have added a connection to WordPress.com then you are definitely using a self-hosted WordPress for which support is provided here

    To answer your question, you could disconnect Jetpack from your website dashboard as well just go to Jetpack > Dashboard > Scroll down to connections and manage connections.

    If this doesn’t work you could get more help in the following links:
    https://wordpress.org/support/plugin/jetpack
    https://jetpack.com/support/

    Thanks
    Alexander G.

  • kokkieh · Staff ·

    Hi there,

    Can you please give me the URL of your site, and the username of the WordPress.com account to which you connected it?

    In order to link Jetpack to a WordPress.com account you need to be currently logged into that WordPress.com account, so I think perhaps something different happened than what you think, but I’d be better able to tell if you can give me that site and user info.

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