Accidently Removed Website

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  rossj23 · Member · Oct 4, 2021 at 1:06 pm

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  Hi guys,

  I am completely new to web design and thought I would download and use wordpress to uphaul our existing website for my restaurant. I spent the last 2 months perfecting a website using elementor.

  Long story short – I finally completed my website and wanted to replace our existing website with mine. It is already registered domain via siteground so I thought I would be able to go through wordpress and simply change the domain to wingfix.com.au.

  Unfortunately, this required me to recover a completely separate email linked to this website (I’m assuming this is linked to our original web designer who created our original website using another wordpress login) and now this website has completely overridden my dashboard as I know it. All of my pages are gone, there are no reminances of the website I spent months building. On top of that, it is a completely foreign dashboard I have no idea how to navigate as a newbie.

  Is there any way I can recover all of my hard work and re-assign the domain to MY website that I created?

  Please help as I wanted this to be a smooth website upgrade overnight while the restaurant was closed but now Im afraid of even the existing website working let alone the one I wanted to replace it with even being recoverable.

  Please help! and thank you so much in advance.

  The blog I need help with is: (visible only to logged in users)

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  amirudra789 · Member · Oct 4, 2021 at 1:10 pm

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  Hello

  Could you please share your site URL in question so we can guide you in the right direction?

  Regards:

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  rossj23 · Member · Oct 4, 2021 at 1:11 pm

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  The original website URL was Rossj23.wpcomstaging.com prior to assigning to domain:

  Home

  Please note (the website you see is the one i was trying to replace :()

  Regards

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  rossj23 · Member · Oct 4, 2021 at 2:00 pm

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  Has anyone experienced the same issue?

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  kokkieh · Staff · Oct 5, 2021 at 6:45 am

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  Hi there,

  It looks like you’ve managed to get help with this via live chat since posting here, so I’m marking this thread as resolved.

  What most likely happened was that your browser still “remembered” where that domain used to point and was just loading the site’s files from the local cache, instead of loading it from our servers that the domain is connected to now. Once the cache refreshed and your browser checked the server directly, it updated on your end.

  Keep in mind that your Business plan gives you access to 24/7 live chat and direct email support. You can reach live chat at any time by clicking the Help icon that appears bottom-right on all the My Sites pages, or else via the direct link at https://wordpress.com/help/contact, should you need any more help with your site in future.